Ordering Guide
How It Works
From browsing to pickup — everything you need to know about ordering on Green Hub, whether you collect from a locker or take delivery at your door.
27,500+
UK pickup points
24h
Dispatch
2–4 days
GB locker delivery
72h
Locker collection window
Delivery
Two delivery routes
Where you collect depends on where you live. Check the right card before you order.
InPost locker or pickup point
2–4 days after dispatch
- Pick from 27,500+ InPost pickup points, including 16,000+ parcel lockers.
- We email you a one-time collection code and the locker address when the parcel arrives.
- Collect within 72 hours (3 days) of the ready notification — the locker releases uncollected parcels automatically, and because we ship anonymously a returned parcel can never reach us.
- 21+ only, no signature, no face-to-face handover. Someone else can collect for you with the code.
Royal Mail Tracked 24 to your door
2–4 days after dispatch
- InPost has no lockers in Northern Ireland, so BT postcodes ship with Royal Mail instead.
- Your parcel is delivered to the address you enter at checkout — a full name and address are required.
- Royal Mail emails you tracking so you can follow the delivery.
- There is no collection code and no 72-hour window: your parcel comes to you.
Not sure which applies to you? Anything starting BT is Northern Ireland.
Step by Step
Your order journey
Step 1
Browse the menu
Explore Flowers, Pre-rolls, Vapes, Edibles, and Concentrates. Filter by category or use search to find exactly what you want.
Step 2
Top up your wallet
Add funds by card or USDT crypto. Your balance is ready to spend as soon as the payment confirms. Minimum top-up is £20.
Step 3
Add to cart & checkout
Select your items and quantities, then enter your postcode. England, Wales & Scotland: pick from nearby InPost lockers and shops. Prefer your door? Enter your delivery address and we ship by Royal Mail Tracked 24.
Step 4
We prepare your order
Our team packs your order in sealed packaging and dispatches it within 24 hours.
Step 5
Follow it on its way
GB lockers: we email your collection code and the locker address once the parcel is in the locker. Prefer your door? Royal Mail emails you tracking for the delivery.
Step 6
Collect your parcel
InPost locker: enter your code at the terminal — the door opens, done in seconds, 21+ only needed. Collect within 72 hours. Northern Ireland: the courier hands your parcel over at your address.
Payment
How to pay
Card (Visa / Mastercard)
Pay by card, Apple Pay, or Google Pay. Minimum top-up is £20.
Wallet Balance
Already have funds in your Green Hub wallet? Checkout is instant. No waiting, no extra steps.
USDT (Tether)
Send USDT over the ERC20 network. Double-check the amount before sending — incorrect amounts cannot be credited.
More than ordering
Save, earn and stay in the loop
A fresh 5% discount code is posted in our Telegram channel every Monday. One use per code, applied to your subtotal.
Join the channelVerify your email for VIP1 (1% off every order). Invite friends to climb higher: VIP2 needs 1 friend, up to VIP8 at 28 friends for 8% off. Your progress lives in your account.
View your tierEvery order has a live status page — from payment to dispatch, with your locker code or Royal Mail tracking once it ships.
Open your ordersLive chat on the website, with human handover whenever you need it. A photo of the unopened parcel speeds up any issue.
Contact supportEncrypted & secure
All data is encrypted in transit. We never sell your information to third parties.
27,500+ pickup points
InPost lockers and shops across England, Wales & Scotland, many open 24/7.
24-hour dispatch
Orders are packed and dispatched within 24 hours.
21+ only at the locker
Locker pickups need nothing but your code. Northern Ireland is delivered to your door instead.
FAQ
Common questions
How long does delivery take?+
Do you deliver to Northern Ireland?+
What if I miss the pickup window?+
Is it anonymous?+
What areas do you cover?+
Can I get a refund?+
Is there a minimum order?+
Can I withdraw my balance?+
Can I change my locker or address after ordering?+
Ready to order?
Browse the menu and checkout in under 2 minutes.
